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Terms and Conditions | CityWest Homes

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Terms and Conditions | CityWest Homes Skip to main content I am a tenant I am a leaseholder Search site Search Register MyCityWest Login News Events Pay ReportWieldFeedback Menu Breadcrumb Home Terms & Conditions Terms and Conditions Website terms and conditions 1. Terms 1.1 These website terms and conditions ("Website Terms") wield to your use of the CityWest Homes website at www.cwh.org.uk (the "Website"), MyCityWest, our online portal and to any correspondence by e-mail between us and you. By accessing, browsing, using or registering with the Website, you personize that you have read, understood and stipulate to these Website Terms in their entirety. If you do not stipulate to these Website Terms in their entirety, you must not use this Website. 1.2 We reserve the right to transpiration and update these Website Terms from time to time and recommend that you revisit this page regularly to alimony informed of the current Website Terms that wield to your use of the Website. By standing to access, scan and use this Website, you will be deemed to have well-set to any changes or updates to our Website Terms. 2. Privacy policy 2.1 These Website Terms supplement (and are in wing to) the terms of our privacy policy. Our privacy policy explains what personal information we collect well-nigh you when you use the website. Please note that when you stipulate to these Website Terms you shall be deemed moreover to have read, understood and well-set to our Privacy Policy in its entirety. 3. Your use of this website/ visitor material and self-mastery 3.1 You must only use this website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. 3.2 You may use, download and print content on the website solely for your own personal use. Other than for your own personal use, you may not without our prior written consent: a) copy, reproduce, use or otherwise deal with any content on the website b) modify, distribute or re-post any content on the Website for any purpose c) reproduce, crawl, frame or deep-link into this Website on or from any other website d) use the content of the website for any commercial exploitation whatsoever e) For the purposes of these website terms, any use of extracts from the Website other than in vibrations with this clause. 3.2 for any purpose is prohibited. If you violate any of the terms in these website Terms, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website. 3.3 Any rights not expressly granted in these Website Terms are reserved. If you would like to request permission to use photography or other content from our website for corporate use, please contact our communications team on 020 7245 2046. 3.4 Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. CityWest Homes shall have no obligations with respect to such material. CityWest Homes and its designers shall be self-ruling to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things typified therein for any and all commercial or non-commercial purposes. 3.5 You are prohibited from posting or transmitting to or from the Website any material: a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in violate of confidence, in violate of privacy or which may rationalization tormentor or inconvenience; or b) for which you have not obtained all necessary licenses and/or approvals; or c) which constitutes or encourages self-mastery that would be considered a criminal offence, requite rise to starchy liability, or otherwise be undisciplined to the law of or infringe the rights of any third party, in any country in the world; or d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). 3.6 You may not misuse the Website (including, without limitation, by hacking). 3.7 The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of CityWest Homes or its shareholder. 3.8 CityWest Homes shall fully co-operate with any law enforcement authorities or magistrate order requesting or directing CityWest Homes to unroll the identity or locate anyone posting any material in violate of clause 3.5 or clause 3.6. 4. Links to and from the Website 4.1 We have placed links on this Website to other websites we think you may want to visit. We do not vet these websites and do not have any tenancy over their contents. Except where required by workable law, CityWest Homes cannot winnow any liability in respect of the use of these websites. 4.2 If you would like to link to the Website, you may only do so on the understructure that you link to, but do not replicate, the home page of the Website, and subject to the pursuit conditions: a) you do not remove, misconstrue or otherwise yo-yo the size or visitation of the CityWest Homes or CityWest Homes residential logos; b) you do not create a frame or any other browser or verge environment virtually the Website; c) you do not in any way imply that CityWest Homes is endorsing any products or services other than its own; d) you do not misrepresent your relationship with the CityWest Homes nor present any other false information well-nigh CityWest Homes; e) you do not link from a website that is not owned by you; and f) your website does not contain content that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all workable laws and regulations. 4.3 CityWest Homes expressly reserves the right to revoke the right granted in clause 3.2 for violate of these terms and to take any whoopee it deems appropriate. 4.4 You shall fully indemnify CityWest Homes for any loss or forfeiture suffered by CityWest Homes or its shareholder for violate of clause 4.2. 5. Ownership of rights 5.1 All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to CityWest Homes or its shareholder. 5.2 If you reap any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you stipulate to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide understructure veritably to the fullest extent permitted by law. You will moreover unconditionally and irrevocably waive any and all moral rights you reap in or to the Website. 5.3 You remoter stipulate to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you reap in or to the Website. 6. Registration and password 6.1 Each registration is for a single user only. CityWest Homes does not permit you to share your user name and password with any other person nor with multiple users on a network. 6.2 You must only register for services under for your worth and not register on behalf of anyone else 6.3 You are responsible for maintaining the confidentiality of your password and worth and any activities that occur under your account. CityWest Homes shall not be liable to any person for any loss or forfeiture which may upspring as a result of any failure by you to protect your password or account. 7. Service wangle 7.1 While CityWest Homes endeavours to ensure that the Website is normally misogynist 24 hours a day, CityWest Homes shall not be liable if for any reason the Website is unavailable at any time or for any period. 7.2Wangleto the Website may be suspended temporarily and without notice in the specimen of system failure, maintenance or repair or for reasons vastitude CityWest Homes’ control. 8.Forfeitureto your computer or other device 8.1 CityWest Homes uses reasonable efforts to ensure that this Website is self-ruling from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website wieldy from it) will not rationalization forfeiture to your computer or other device. It is your responsibility to ensure that you have the right equipment (including anti-virus software) to use the Website safely and to screen out anything that may forfeiture or harm your computer or other device. Except where required by workable law, CityWest Homes shall not be liable to any person for any loss or forfeiture they suffer as a result of viruses or other malicious or harmful content that they wangle from or via the Website. 9. Accuracy of content 9.1 While CityWest endeavours to ensure that the information on the Website is correct, to the extent permitted by workable law, CityWest Homes disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. CityWest Homes may make changes to the material on the Website, or to the products and prices described in it, at any time without notice. 10. Liability 10.1 CityWest Homes, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and the officers, directors, employees, shareholders or teachers of any of them excludes all representations, warranties, conditions and terms (whether express or unsaid by statute, worldwide law or otherwise) to the fullest extent permitted by law. Further, CityWest Homes excludes all liability and responsibility for any value or kind of loss or forfeiture that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages welling from or unfluctuating in any way to merchantry interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use of or reliance on any content or information displayed in or on the Website, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or forfeiture due to viruses that may infect your computer equipment, software, data or other property on worth of your wangle to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website. 10.2 Nothing in these Website Terms shall exclude or limit CityWest Homes’ liability for: a) death or personal injury caused by our negligence; or b) fraud; or c) misrepresentation as to a fundamental matter; or d) any liability which cannot be excluded or limited under workable law. 10.3 These exclusions shall be governed by and construed in vibrations with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not stupefy the validity and enforceability of the remaining provisions. 11. Other legal notices 11.1 There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy govern your use of this Website. 12. Third party rights 12.1 Only you and CityWest Homes shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise. 13. Law, jurisdiction and language 13.1 Any matter that arises out of your use of this Website shall be governed by English law and subject to the sectional jurisdiction of the courts of England and Wales. All contracts shall be terminated in English. Get in touch News From estates to offices: CityWest Homes recycles 26 September 2018CityWest Homes supports Fire Door Safety Week 2018 24 September 2018We’re turning on communal heating systems one week early 21 September 2018CityWest Homes is supporting Gas Safety Week 2018 17 September 2018Vote for your untried spaces to be the UK's weightier 10 September 2018Au pairing in Westminster and wideness Europe 6 September 2018To live and work in ‘theatre land’ 30 August 2018Planned changes to parking enforcement 30 August 2018Feeling young at heart in Little Venice 24 August 2018CityWest Homes supports young residents to find apprenticeships 15 August 2018PreviousNext Latest tweets Follow us: @CityWestHomes Tweets by CityWestHomes CityWest Homes 21 Grosvenor Place London SW1X 7EA United Kingdom e: customerservices@cwh.org.ukt: 0800 358 3783 © 2018 CityWest Homes Accessibility Cookie policy Fair processing notice Privacy policy Terms & conditions Legal Site map Contact us Chatbot loading I am a tenantWell-nighyour home Adaptations Condensation and mould Contents insurance Home improvements Pest infestation Staying unscratched in your home UtilitiesWell-nighyour tenancy Changes to your tenancy Right to Buy Rights and responsibilities Your tenancy I have a flexible tenancy I have a secure tenancy Domestic vituperate I am a tenant of a private landlord Major Works Moving out of your home Downsizing Ending your tenancy Flexible ownership Housing options Moving to housing for older people Rent and service charges Guide to benefits Support and benefits Ways to pay your rent Repairs Emergency repairs Gas servicing Handyperson service Planned maintenance Repair responsibilities Report a repair Report anti-social behaviour or tenancy fraud Report anti-social behaviour Tenancy fraud I am a leaseholderWell-nighyour lease Extend your lease Freehold sales Leasehold rights and responsibilities Your leaseWell-nighyour property Alterations Heating and hot water Insurance Staying unscratched in your home Sublet your home I want to sell my home Repairs Emergency repairs Gas safety Repair responsibilities Report a repair Report anti-social behaviour Selling your lease Service chargesWell-nighyour service tuition Get involved Service tuition support Support services Domestic vituperate Employment services Help to remain in your home Rough sleeping When you buy your property Register MyCityWest Login News Events Pay ReportWieldFeedback