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Staying safe in your home | CityWest Homes

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Staying unscratched in your home | CityWest Homes Skip to main content I am a tenant I am a leaseholder Search site Search Register MyCityWest Login News Events Pay Report Apply Feedback Menu Breadcrumb Home I am a tenantWell-nighyour home Staying unscratched in your home Staying unscratched in your home Fire safety We are responsible for fire safety in the communal areas of our properties and ensure fire safety in your home by: completing fire risk assessments in each woodcut to identify fire risks completing regular health and safety and security woodcut inspections to identify defects and housekeeping issues installing, testing and maintaining fire detection systems in tenanted properties ensuring fire doors, emergency lighting and other fire safety features installed in our buildings are regularly tested and maintained ensuring communal areas of buildings are kept well-spoken of flammable items such as personal items and waste working with the London Fire Brigade and endorsing their self-ruling home safety visits to all residents. When you sign your tenancy try-on we will requite you information well-nigh fire safety, including: a fire strategy for your block. A reprinting is included in your welcome pack. If you have misplaced it you can request a new reprinting by emailing firesafety@cwh.org.uk the fire safety features of your property, including the location of your fire detectors and how to test them any secondary escape routes from your unappetizing our communal fire loading policy on communal storage and what items you are permitted to place in the communal parts. Fire doors The proper use of fire doors is crucial to ensuring safety in your home. As part of our Fire Risk Assessments we trammels that all our properties have working fire doors, but there are a few things you can do to ensure fire doors in your home and towers are effective: never prop unshut a fire door, they should remain sealed at all times if you see a fire door that looks in disrepair, report it to us immediately on 0800 358 3783  Leaseholders are responsible for maintaining their fire doors and should follow our leaseholder fire safety guidance to do this. Your responsibilities It is important that everyone is enlightened of what to do in the event of a fire. Please ensure that everyone in your household knows what whoopee to take in the event of a fire in your home. Information on what to do in the event of a fire is unmistakably displayed in the communal areas of your building. Other things you can do to protect yourself versus fire: test your smoke watchtower weekly do not store personal items in communal areas, read our policy on communal fire loading for increasingly information indulge our staff and contractors wangle to your property to test your fire alarms and inspect any secondary means-of-escape routes. We will ensure they have proof of identity when they visit Things to stave Please make sure you do not: obstruct any secondary ways of escape route install spare locks or villenage to either your front door or secondary means-of-escape door as they could prevent you escaping a fire make any alterations to your home without our written permission. You could stupefy the fire safety precautions within your home tamper with or vandalise any fire precautions, such as fire doors in communal areas. Get a self-ruling home fire safety visit The London Fire Brigade can visit you at home to offer translating on how to make your home safe. If you are a leaseholder they will fit you a smoke watchtower for free. To request a visit: Visit the London Fire Brigade website (opens new window)  Call: 08000 28 44 28 Email: smokealarms@london-fire.gov.uk Asbestos In the 1960s and 1970s asbestos was widely used in towers materials and products due to its tautness and heat resistant qualities. Low levels of asbestos are wontedly found in residential properties in: floor tiles pipe insulation textured coatings some toilet cisterns. Although asbestos is a hazardous material it can only pose a risk to your health if the fibres are disturbed and wilt airborne. This could occur if the material containing asbestos is drilled, sanded, cut or wrenched up; or if the material is in a poor condition or damaged. Exposure Exposure to low levels of fibres is unlikely to harm your health. It is very unlikely that the levels of asbestos fibres found within your home will be harmful but if you have damaged asbestos materials in your home you should contact us immediately. High, short-term exposure to asbestos fibres can occur during DIY projects so please be shielding when making any changes to your home.  Any repairs or major works undertaken in your home by our scheduled contractors will include a risk towage during which checks will be made to see if they are likely to disturb asbestos.  Where asbestos is found to be damaged or may be disturbed it will be dealt with or removed by our contractors. You can find increasingly information on asbestos on the Health and Safety Executive website (opens new window). Get in touch Related Policy on fire loading in communal areas [PDF / 50.49 KB] Prepare your household for emergencies [PDF / 2.64 MB] Test your smoke watchtower [PDF / 27.35 KB] Preventing fires in your home [PDF / 77.9 KB] Tenant handbook [PDF / 674.71 KB] Asbestos - A guide for residents [PDF / 767.9 KB] Fire safety - FAQs [PDF / 471.36 KB] News From estates to offices: CityWest Homes recycles 26 September 2018CityWest Homes supports Fire Door Safety Week 2018 24 September 2018We’re turning on communal heating systems one week early 21 September 2018CityWest Homes is supporting Gas Safety Week 2018 17 September 2018Vote for your untried spaces to be the UK's weightier 10 September 2018Au pairing in Westminster and wideness Europe 6 September 2018To live and work in ‘theatre land’ 30 August 2018Planned changes to parking enforcement 30 August 2018Feeling young at heart in Little Venice 24 August 2018CityWest Homes supports young residents to find apprenticeships 15 August 2018PreviousNext Latest tweets Follow us: @CityWestHomes Tweets by CityWestHomes CityWest Homes 21 Grosvenor Place London SW1X 7EA United Kingdom e: customerservices@cwh.org.ukt: 0800 358 3783 © 2018 CityWest Homes Accessibility Cookie policy Fair processing notice Privacy policy Terms & conditions Legal Site map Contact us Chatbot loading I am a tenantWell-nighyour home Adaptations Condensation and mould Contents insurance Home improvements Pest infestation Staying unscratched in your home UtilitiesWell-nighyour tenancy Changes to your tenancy Right to Buy Rights and responsibilities Your tenancy I have a flexible tenancy I have a secure tenancy Domestic vituperate I am a tenant of a private landlord Major Works Moving out of your home Downsizing Ending your tenancy Flexible ownership Housing options Moving to housing for older people Rent and service charges Guide to benefits Support and benefits Ways to pay your rent Repairs Emergency repairs Gas servicing Handyperson service Planned maintenance Repair responsibilities Report a repair Report anti-social behaviour or tenancy fraud Report anti-social behaviour Tenancy fraud I am a leaseholderWell-nighyour lease Extend your lease Freehold sales Leasehold rights and responsibilities Your leaseWell-nighyour property Alterations Heating and hot water Insurance Staying unscratched in your home Sublet your home I want to sell my home Repairs Emergency repairs Gas safety Repair responsibilities Report a repair Report anti-social behaviour Selling your lease Service chargesWell-nighyour service tuition Get involved Service tuition support Support services Domestic vituperate Employment services Help to remain in your home Rough sleeping When you buy your property Register MyCityWest Login News Events Pay Report Apply Feedback