cwh.org.uk - Repair responsibilities

Repair responsibilities | CityWest Homes

Cwh.org.uk Spined HTML

Repair responsibilities | CityWest Homes Skip to main content I am a tenant I am a leaseholder Search site Search Register MyCityWest Login News Events Pay Report Apply Feedback Menu Breadcrumb Home I am a tenant Repairs Repair responsibilities Repair responsibilities We take superintendency of the majority of repairs within your home and in communal areas, but there are a few things that you are responsible for looking after, such as: doors inside your home (unless it is a fire door) letterboxes internal decorations toilet seats washroom and kitchen cabinets shaving lights electric showers (unless for adaptations) installing new appliances in your home repairing any forfeiture caused by you or your guests where this occurs, you may be recharged the forfeit For increasingly information on whose responsibility it is to fix something in your home, take a squint at your tenant handbook (PDF 675kb - opens new window)  If you are not sure who is responsible for repairing something in your home, undeniability us on 0800 358 3783. Our contractors We expect our contractors to siphon out your repairs politely and efficiently. We continually review the quality of their work and monitor how our contractors behave in your home. You can expect our operatives to: alimony their appointments or transpiration them in good time siphon and show an identity vellum work tidily and efficiently treat your home with consideration be polite and respectful at all times well-spoken up when they have finished. In return, we ask you to: requite them wangle to your home at the well-set visit time or to transpiration it as soon as possible if you find you can no longer alimony to it trammels the contractor’s identity vellum not leave any under 18 year olds unattended in your home while our operatives are present refrain from smoking whilst the operative is in ubiety at your home. Get in touch Related Tenant handbook [PDF / 674.71 KB] Repairs visit checker To trammels the status of your repairs appointment, insert your seven digit number that begins with a "2". Fields marked with a * are required. For communal repairs, please undeniability consumer services. Repair job number You can find your seven digit job number on your booking letter and in any text messages we have sent you. News From estates to offices: CityWest Homes recycles 26 September 2018CityWest Homes supports Fire Door Safety Week 2018 24 September 2018We’re turning on communal heating systems one week early 21 September 2018CityWest Homes is supporting Gas Safety Week 2018 17 September 2018Vote for your untried spaces to be the UK's weightier 10 September 2018Au pairing in Westminster and wideness Europe 6 September 2018To live and work in ‘theatre land’ 30 August 2018Planned changes to parking enforcement 30 August 2018Feeling young at heart in Little Venice 24 August 2018CityWest Homes supports young residents to find apprenticeships 15 August 2018PreviousNext Latest tweets Follow us: @CityWestHomes Tweets by CityWestHomes CityWest Homes 21 Grosvenor Place London SW1X 7EA United Kingdom e: customerservices@cwh.org.ukt: 0800 358 3783 © 2018 CityWest Homes Accessibility Cookie policy Fair processing notice Privacy policy Terms & conditions Legal Site map Contact us Chatbot loading I am a tenant About your home Adaptations Condensation and mould Contents insurance Home improvements Pest infestation Staying unscratched in your home Utilities About your tenancy Changes to your tenancy Right to Buy Rights and responsibilities Your tenancy I have a flexible tenancy I have a secure tenancy Domestic vituperate I am a tenant of a private landlord Major Works Moving out of your home Downsizing Ending your tenancy Flexible ownership Housing options Moving to housing for older people Rent and service charges Guide to benefits Support and benefits Ways to pay your rent Repairs Emergency repairs Gas servicing Handyperson service Planned maintenance Repair responsibilities Report a repair Report anti-social behaviour or tenancy fraud Report anti-social behaviour Tenancy fraud I am a leaseholder About your lease Extend your lease Freehold sales Leasehold rights and responsibilities Your lease About your property Alterations Heating and hot water Insurance Staying unscratched in your home Sublet your home I want to sell my home Repairs Emergency repairs Gas safety Repair responsibilities Report a repair Report anti-social behaviour Selling your lease Service charges About your service tuition Get involved Service tuition support Support services Domestic vituperate Employment services Help to remain in your home Rough sleeping When you buy your property Register MyCityWest Login News Events Pay Report Apply Feedback